1st semester, 2023/2024 - Communications and administrative editing
مخطط الموضوع
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منتدى
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The Administrative Communication and Editing course is intended for Master 2 students specializing in Management and Strategy. It is in English and includes a lecture with directed work. It aims to prepare the student to deal with administrative communication tools in English in order to prepare the student for administrative communication with the global space.
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The target audience for these courses are Master 2 Management and Strategy students in the Management Department, Faculty of Economics, Business, and Management Sciences.
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The general objectives of communication and administrative writing courses in department of management are critical for ensuring effective operations, clarity in organizational processes, and fostering collaboration. We summarize these objectives as follows:
1. Encouraging Clear and Effective Communication - Our goal is to guarantee the accurate and comprehensible delivery of messages. - To avoid misunderstandings and misinterpretations in organizational interactions.
2. Maintaining Professional Standards - To adhere to formal standards of language, tone, and format appropriate for professional environments. - To reflect the organization's values and professionalism in all written correspondence.
3. Documenting Organizational Activities - To create accurate records of communications, decisions, and transactions. - To provide documentation for future reference, audits, or legal compliance.
4. Supporting Decision-Making - To provide managers and staff with concise, relevant, and timely information. - To enhance the efficiency and effectiveness of managerial decision-making.
5. Improving Coordination and Collaboration - To enable seamless communication between different departments and teams. - To support team cohesion and ensure alignment with organizational goals.
6. Enhancing Problem-Solving - To articulate issues clearly, propose solutions, and present arguments persuasively. - To facilitate the resolution of conflicts or challenges within the organization.
7. Promoting Transparency and Accountability - This involves documenting actions and decisions to track responsibility effectively. - To foster trust among stakeholders through open and honest communication.
8. Streamlining Workflow - To standardize communication practices for consistency and efficiency. - To reduce time spent on clarifying poorly written or ambiguous communications. 9. Adapting to Stakeholder Needs - To tailor communication to the needs and preferences of different audiences, such as employees, customers, or partners. - To use appropriate formats, such as reports, memos, emails, or presentations, depending on the context.
10. Fostering Innovation and Continuous Improvement We aim to promote constructive and open channels of communication for feedback and idea sharing. - Use administrative writing as a tool to propose and execute organizational enhancements. By achieving these objectives, communication and administrative writing become key enablers of organizational success in management contexts.
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Lecturer
Dr. Mohamed Diab
Lecturer, rank A
E-mail: mohamed.diab@univ-msila.dz
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Faculty: Economics, Business and management
Department: Finance and Accounting
Target community: Strategic management, 2nd year Master's degree
Course Title: Communications and administrative editing
01:Semester
Scale class: Basic unit
Credit: 01
Coefficient: 01
Duration: 15 weeks
Timing: Wednesday, from 09:00 to 12:00
Classroom: B12 in
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General Objectives
Identify various types of professional documents and their purposes in organizational context.
Demonstrate effective communication techniques in writing clear, concise, and professional messages.
Apply appropriate formatting, grammar, and style conventions in administrative documents.
Analyze audience needs to tailor messages for clarity and relevance.
Evaluate the effectiveness of written communication in achieving organizational objectives.
Draft memos, reports, and emails adhering to professional standards.
Revise and edit documents to improve accuracy, tone, and coherence.
Integrate tools and techniques for proofreading and quality assurance in administrative writing.
Organize information logically and persuasively in written documents.
Develop templates and guidelines for consistent communication practices.
Utilize collaborative writing tools to co-create and review documents.
Present written materials effectively in oral briefings or meetings.
Critique administrative documents based on clarity, tone, and organizational alignment.
Produce error-free documents within specified timeframes.
Demonstrate ethical standards and confidentiality in communication and documentation.
Sample Actions for Assessment
Write a formal business letter addressing a client complaint.
Edit a draft report to correct errors in grammar and enhance readability.
Critique a poorly written memo and propose improvements.
Create a style guide for a specific organizational context.
Collaborate on drafting a team proposal using a shared document platform.
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Academic Prerequisites
Basic Language Proficiency
Completion of foundational courses in the language of instruction (e.g., English, French, or Arabic).
Demonstrated proficiency in grammar, vocabulary, and sentence structure, often assessed through placement tests or prior coursework.
Introduction to Business or Organizational Communication
A preliminary course covering fundamental communication principles, types of documents,. and audience analysis
Writing Skills
Completion of a basic composition or academic writing course to develop general writing skill.
Skills Prerequisites
Computer Literacy
Familiarity with word processing software (e.g., Microsoft Word, Google Docs).
Basic knowledge of email, formatting tools, and collaborative platforms.
Research and Information Management
Ability to gather, evaluate, and cite information for use in administrative documents.
Critical Reading and Analysis
Competence in analyzing texts to identify tone, intent, and audience needs.
Professional or Practical Prerequisites
Workplace Communication Experience
Some advanced courses may require prior exposure to workplace communication practices, either through internships or professional experience.
Editing and Proofreading Experience
Familiarity with editing processes, either through independent practice or prior coursework.
Personal Prerequisites
Attention to Detail
A strong ability to focus on the nuances of language, formatting, and organization.
Organizational Skills
Capacity to manage multiple tasks and deadlines effectively, as these are integral to editing and communication work.
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Sections of the Prerequisite Test
1. Language Proficiency
- Grammar and Syntax
- Identify and correct grammatical errors in sentences.
- Choose the correct verb tense, subject-verb agreement, and sentence structure.
- Vocabulary and Word Usage
- Select appropriate words or phrases for formal communication.
- Identify and replace redundant or unclear wording.
2. Writing Skills
- Clarity and Coherence
- Rewrite a poorly structured paragraph for better clarity and flow.
- Arrange a set of jumbled sentences into a coherent paragraph.
- Tone and Formality
- Identify appropriate tones for various audiences (e.g., formal vs. informal).
- Revise a document to match a professional tone.
3. Editing and Proofreading
- Error Identification
- Spot and correct errors in grammar, punctuation, spelling, and formatting.
- Conciseness and Precision
- Eliminate unnecessary words to make a message more concise.
- Rewrite sentences to improve accuracy and precision.
4. Document Formatting
- Basic Formatting
- Format a short business letter, memo, or email using a specified template.
- Consistency
- Identify and correct inconsistencies in headings, fonts, or spacing.
5. Reading and Comprehension
- Audience Analysis
- Read a passage and identify the intended audience, purpose, and key message.
- Summarization
- Summarize a written document into a brief and clear summary.
6. Technical Knowledge
- Use of Tools
- Demonstrate knowledge of basic word-processing tools (e.g., tracking changes, using comments, or formatting text).
- File and Document Management
- Answer questions on saving, naming, and organizing documents professionally.
Sample Test Structure
- Multiple-Choice Questions: Grammar, vocabulary, and formatting knowledge.
- Short Answer Questions: Analyze tone, purpose, or audience.
- Editing Task: Proofread and edit a short document for errors.
- Writing Task: Draft a professional email or memo based on a given scenario.
Scoring and Recommendations
- Students scoring below a specified threshold may need to complete a foundational course or tutorial in grammar, writing, or business communication before enrolling in the full course.
This test ensures students possess the necessary skills and knowledge to succeed in communication and administrative editing courses.
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1. Course Title:
Communication and Administrative editing
2. Objectives:
- Develop clear and effective communication skills tailored to academic, professional, and administrative contexts.
- Master administrative editing techniques to produce high-quality written documents.
- Enhance proficiency in structured, persuasive, and impactful written and verbal communication.
- Courses:
1: The General Rules of Written Communication
4: The Letter
5: Administrative publication (Circular)
6: Memorandum
7: The Transmission Table
8: The Minutes (Record)
9: The Account
10: The Report
11: The Telegram
4. Assignments and Evaluation:
- Weekly Assignments: Drafting and editing various types of administrative documents.
- Midterm Project: Creating a comprehensive communication plan for a hypothetical organization.
- Final Assessment: A portfolio of revised and polished administrative documents
5. Tools and Resources:
- Recommended Texts:
- Essentials of Business Communication by Mary Ellen Guffey.
- Guide Pratique de la Rédaction Administrative, Comité d’Orientation pour la Simplification du Langage Administratif (COSLA)
- Guide Pratique de la rédaction administrative, Abdelghani ben Mansour.
- Writing software: Grammarly, Antidote (for French), and online thesauruses.
- Case studies from Algerian and international administrative practices.
6. Outcomes:
By the end of this course, participants will:
- Gain confidence in their ability to communicate effectively in diverse administrative roles.
- Enhance their written skills for professional settings in Arabic, French, and English.
- Build a toolkit of editing practices to ensure accuracy and professionalism in their work.
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